FAQ

What styles of collars do you offer?

I offer buckle collars and martingale collars.  Buckle collars are available with plastic buckles or metal buckles (plated in silver, gold or rose gold). Martingale collars are available with silver, gold, and rose gold metal hardware.

What is the difference between a martingale collar and buckle collar?

What are the sizes of your collars?

Extra Small: 8-12" (available as a custom order - see homepage for listing)

Small: 10-14"

Medium: 13-17"

Large: 16-20"

X-Large: 19-23"

XX-Large: 22-26" (available as a custom order - see homepage for listing)

What size of collar should I get my dog?

If you have questions about sizing, please send me a message prior to ordering. I can also create custom size ranges if you have a growing pup. 

What are your collars made from?

Fabric dog collars and fabric martingale collars are constructed from a core of polyproprylene webbing (mold and mildew resistant), interfacing to add structure and stability to the fabric, and high quality cotton fabric.  This combination allows for the collar to be durable and strong, while still allowing the exterior of the collar to be soft for your dog's neck. 

I use all metal hardware, with the exception of heavy-duty black plastic buckles for plastic buckle collars. All hardware is welded or cast, and made from stainless steel, zinc alloy, or solid brass. 

TUNRDA and Lake Life Collars are made from sublimated polyester webbing. Lake Life collars feature a stainless steel d-ring, zinc alloy slide, and military grade plastic buckle. TUNDRA collars feature a nickel-plated d-ring (option to purchase stainless steel d-ring upgrade), zinc alloy slide, and acetal plastic buckles.

What are your leashes made from? 

Fabric leash handles are made using the same construction and hardware as our collars.  This means that the leash handle isn't rough nylon, and will be comfortable for you to hold. The length of the leash is made from heavy-duty nylon webbing in a range of colours.  I use trigger snaps (also known as lobster clasps) on all leashes. 

TUNDRA and Lake Life leashes are made from a full length of TUNDRA or Lake Life sublimated polyester webbing. 

How do I care for my collar?  Can I wash it?

Collar care is important to extend the life of your collar!  Rinsing your collar under cool water can remove dust and dirt from the surface of your collar.  For thorough washing, please use a gentle detergent (no bleach), and wash in cold water.  I suggest washing with old towels, and washing inside a garment bag to protect your washing machine and your collar.  Remove the collar promptly, dry any metal components, and lay flat to dry.

Other tips to extend the life of your collar? I suggest removing your dog's collar while your dog is indoors. Natural oils produced by your dog's coat can dirty the collar and may cause colours to fade overtime.  Please note that all fabrics have an exterior of cotton fabric, and despite using high-quality fabrics, the nature of cotton fabrics is that they will fade overtime when exposed to sunlight, dirt, or with washing. This is not the fault of Lewis & Clark Collar Co. and refunds will not be given due to fading or wear of the collar. 

TUNDRA and Lake Life collars are not to be machine washed or dried. Hand wash only, and use a gentle soaking detergent for extra tough dirt. A soft bristle brush may also be used. 

Can I use my collar to tie my dog out outside?

Lewis & Clark Collar Co. products are not intended for tie-outs or for tying your dog up outdoors. Do not use our products for this purpose. This poses safety risks to your dog, and may compromise the integrity of your collar or leash if your dog sees a squirrel or other interesting creature.  We recommend using harnesses for tie-outs, supervising your dog closely, or allowing your dog to explore fenced in and secure areas. 

Can I buy your collars in any stores? 

I do not have any of my products in retail stores at this time.  I do participate in local craft markets within Winnipeg, Manitoba, Canada a few times per year if you'd like to see my products in person. 

Do you offer cat collars, harnesses, bandannas, or bow-ties?

No, not at this time. I am happy to recommend fellow small businesses who make these products, though! 

Do you offer wholesale, consignment, or drop-shipping arrangements?

No, not at this time.  Thank you for your interest! 

Can I buy my own fabric/have you source a custom fabric and have you make a collar/leash from it?

Sorry - as fun as this is, I do not have the operational capacity to offer this service at this time. 

Would you donate a prize to my wedding social?

Thank you for your desire to support local! I do not provide donations to wedding socials unless we are personal friends. If you would like to use one of my products in your social prize packages, please purchase the item directly. 

How do local pick-up options work?

We have partnered with three local Winnipeg businesses to offer free local pick-up to our customers in Winnipeg and surrounding areas. Drop-offs are based on order volume, and occur at a maximum of twice per month.  There are no set-dates for drop-offs, but please note that if this option is selected that you will have to wait longer to receive your product than if you chose to have it shipped to you. Please see the shipping tab for more information.